When placing your order, we ask you to please allow up to four weeks for us to complete your order. All items are handmade by us, on our premises. We do try to complete orders sooner than this deadline, but cannot guarantee it.
Once your order is complete we will let you know. All items are posted First Class, Signed For with Royal Mail, we will advise you of the Tracking Number once your item is posted.
Your item should arrive with you within a couple of days, however Royal Mail do not consider an item 'lost' until ten days after the due date. We are unable to chase the item for you until after this time.